Personal information refers to information which allows You to be specifically identified as
individual person. SILMU may also collect “non-personal information” meaning it can’t be used to specifically identify any persons. Non-personal information may also be the result of removing personally identifiable parts from the information.
We collect and use both types of information and combinations of both types. We are not
responsible for the actions of third-party people, companies or services, the content of third-party sites or services, the use of information You provide to them or any products or services they may offer.
please do not use Silmu.
2. COLLECTING AND USING PERSONAL INFORMATION We will only collect personal information to the extent necessary for providing our services and to enable You to use Silmu. Personal
information may be collected and used for the purposes of creating user accounts, user profiles, using, maintaining and developing Silmu, contacting users, providing services and products, sending customer information and marketing communications (as outlined below and as applicable under the applicable laws) to users, enabling use of Silmu and communication in Silmu and between users, conducting research and creating reports for internal use.
SILMU will pursue to take appropriate measures to prevent unauthorized access to personal
information, any inappropriate use thereof and any possible inaccuracies. All personnel processing personal information are obliged to keep such information strictly confidential. We may store information on servers and equipment in other countries (as outlined below). By using Silmu You always disclose information to SILMU. Your information will be kept private unless You choose to disclose the information to other users (in connection with Your interacting with other users, as outlined below). To enable You to interact with other users, SILMU may at times offer You the ability to post content in connection with Your use of Silmu (including chat or other forums).
By interacting with others, You may choose to disclose information to other users, and any such information is considered public information, and there is no expectation of privacy. SILMU is not responsible for any personal (or other) information You choose to make public in Silmu.
3. COLLECTED PERSONAL INFORMATION AND SOURCES AND ACCURACY OF INFORMATION The type of information We collect and store will vary depending on Your use of Silmu and Your
activity. We may collect the following personal information when You sign up for Silmu, or later in connection with Your use of Silmu:
• Email or mail address
• Your profile picture, name, age/birthday, gender
• Third-party service ID
• IP (Internet Protocol) address
• Mobile device unique ID (IMEI), hardware type and operating system version
• Chatter profile
• Company name
Silmu may be able to access Your user account(s) in third-party services (including associated data and other material) to allow You to interact with such third-party services
using Silmu. SILMU may be able to connect to Your user account(s) in third-party services
to interact with such third-party services to allow You to use Your data and other material
and, consequently Silmu may be able to input and/or obtain certain information to or from
Your user account(s) in third-party services when such third-party services permit such
IP-addresses, operating system, access and usage times and activity logs, browser type and
language and referring website addresses might be collected automatically also when You
use Silmu. SILMU may use this information to monitor and analyse the use of the services,
contact You about Your experience with SILMU sites and notify You about company news
and promotions. SILMU collects data about all of Your interactions with Silmu and with the
other users inside Silmu (including chat) via server log files and other activities in Silmu and within Silmu related services. We may, at our own initiative or upon Your request,
complement, correct or delete incomplete, inaccurate or outdated personal information.
4. DISCLOSING AND TRANSFERRING YOUR INFORMATION
SILMU will not disclose Your personal information stored in the register to third parties for direct marketing, market research, polls or public registers without Your consent. However, the information or profiles might be used for targeted in-service marketing (including serving ads to users) and other similar purposes. Without prejudice to the generality of the foregoing, personal information may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or to enforce the Terms of Service of Silmu and to investigate possible infringing use of Silmu as well as to guarantee safety of Silmu.
We may share Your information in connection with any merger, sale of our assets, or a
financing or acquisition of all or a portion of our business. We may engage other entities
and individuals to perform services on our behalf. e.g. for analyzing data and in connection
with the performance of services these service providers may have access to your personal
We reserve the right to use anonymized data for the purposes outlined in the Terms of
Service, including to enhance Silmu. Anonymized data means that data is made anonymous
(e.g. aggregated data from statistical analyses of users’ aggregate behavior) and cannot be
used to identify individual users. Such aggregate or anonymous information about You may
be shared with advertisers, publishers, business partners, sponsors, and other third parties.
If You give your consent to share your information with third parties for their own marketing purposes, such marketing is governed by their separate privacy policies.
5. OUR POLICY REGARDING CHILDREN
We are a general audience service directed to and intended for users 13 years of age and over, and We will not knowingly collect personal information from anyone under the age of 13. If You are under 13, please do not attempt to use Silmu or send any information about yourself to us, including Your name, address, telephone number, or email address. If We learn that We have collected personal information from a child under age 13, We will take all reasonable efforts to delete that information as quickly as possible. If You believe that We might have any information from or about a child under the age of 13, please contact us at [email protected]
6. PROTECTING PERSONAL INFORMATION (DATA SECURITY)
The register will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored information only to SILMU. The register is protected by appropriate industry standard, technical and organizational safety measures. The information base will be accessible only to those persons expressly authorized by SILMU. Although We make good faith efforts to store the information collected on the services in a secure operating environment that is not available to the public and use only reliable partners (such as Salesforce, ServiceNow, Microsoft and Amazon), We cannot guarantee the absolute security of that information during its transmission or its storage on our systems. We do not represent or warrant that Your personal information will be protected against, loss, misuse, or alteration by third parties.
7. COOKIES AD THIRD-PARTY SERVICES
Users who do not wish to have cookies placed on their computers should set their browsers to
• your device identifier
• MAC address
• geo-location information
• IP address
8. ACCESS TO AND CONTROL OVER PERSONAL INFORMATION
You are entitled to review any information collected on You and stored in the register, if
any. Should You wish to exercise the above right to review stored information, you should
send a signed request thereof to SILMU using the contact details below.
Users may opt-out of receiving promotional emails by following the instructions in those
emails. If You opt-out, SILMU may still send You non-promotional customer information,
such as emails about Your account or SILMU’s ongoing business relations.
CONTACT INFORMATION North America:
470 Ramona Street Palo Alto, 94301 CA USA